Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. So, if the lights are off, dispense some water, and wait for a few minutes. Do not use this appliance with another liquid besides water. If there is any mineral build-up on the taps, you can use the old toothbrush to clean it off. Are Primo Self-Service Refill bottles BPA free? If youre using bleach, you should do the same. Primo water dispensers are a great way to get clean, clear drinking water without the waste of bottled water. Since a lot of people touch the water dispensers, they may accumulate germs that may find their way into your body, giving you more reason to clean these machines regularly. 601090 SO-C, hTrio Bottom Loading Water Dispenser Resetting the temperature is a fairly straightforward process. If you are no longer interested in using Primo Water Exchange, we offer an empty bottle credit program. My top-loading water dispenser is leaking. If your water cooler keeps freezing there are problems with the system. 601148, Rechargeable Water Dispenser Give your family a water cooler ahead of the curve with the Primo Smart Touch Water Dispenser. Whether you need one for your office or your home, this dispenser has got all your water needs covered. They are durable, economical and best suited for all your needs for home and office use. Effortless bottom loading design eliminates lifting and flipping bottles. 900114, Countertop Water Dispenser Visit our focus areas to learn more about our initiatives. Just now . If its your first time to install this appliance, below are some vital facts mentioned in the primo water dispenser manual. Primo Pre-Filled Exchange Water is available nationwide at thousands of convenient locations. We will accept any 3 or 5-gallon bottle as an exchange. like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you dont instantly need to call a professional for help. Where can I purchase Primo Self-Service Refill Water? The bottle probe assembly is designed to allow the collar to separate from the top and slide down to secure to the necks of shorter bottles. Mix 1 tablespoon of baking soda per gallon of water, place cap on the bottle and shake. . (1 answer). Primo's Bottom Loading Water Dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. Video of the Day Step 2 Locate the flat, brass-colored screw on the back of the water dispenser. This is a sign that the unit did not dispenser enough water within the programmed amount of time. They are durable, economical and best suited for all your needs for home and office use. Slide the Primo water dispenser back into its original position. 601256-SO. Once you have removed the plug, take off the water bottle and empty the water in the reservoir. Is it safe to store water in plastic bottles? Please dont overdo it, for you may cause the water to freeze. Located in Minnesota. How should I store my top loading water dispenser when going on vacation? may be the best option. If your dispenser is leaking, it is probably due to a leaking water bottle. While the machine is turned off and unplugged, dispense about 4 cups of water from the cold dispenser. Allow one hour for the unit to cool the water before checking the temperature. Do I get a deposit back for my bottle when I stop using the Primo Water Pre-Filled Exchange program? If your dispenser is making too much noise, you need to check that it is placed on a flat surface. All rights reserved. Primo Water Dispensers are one of the best water dispensers available on the market currently. choosing a selection results in a full page refresh. Primo Water Dispenser Troubleshooting Guide. If the water from the dispenser is at room temperature, instead of cold or hot, the thermostat could be the problem. Free shipping. The tank may also be too full, so you can drain some water for you to get cold water. Contact a CFC certified technician to check the freon levels on the water cooler if it continues to freeze up. Yes. New. Where can I purchase Primo Pre-Filled Exchange Water? While you are cleaning, do not remove the top cover of the dispenser as it is attached with a precision sealed gasket and it can result in leakage. 4.3 4.3 out of 5 stars (327) $220.99 $ 220. Yes, all probes are adjustable. > Blog > Uncategorized > primo water dispenser temperature adjustment. Ice-cold and piping-hot water with child-resistant safety feature. For better results, dip the toothbrush in the mixture you have just prepared. FREE delivery Wed, Mar 8 . However, solving a Freon problem will take a technician with a CFC certification. The light will always be solid when plugged in and will flash when the sanitization cycle is running. Im not able to dispense water from my bottom loading water dispenser. If you have any other questions or concerns, you can reach customer service at 844-237-7466. Primos filtration process features activated carbon filtration and a reverse osmosis membrane to eliminate chlorine. This dispenser uses 3-5 Gal. Model # 601298. $10.45 5% off. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. 143. A mineral accumulation causes slow water flow, molds, and bad tastes in water. Bottom Loading Water Dispenser. When you make the initial purchase of a 3 or 5-gallon pre-filled bottle from Primo, you are purchasing the bottle also. 601001, Bottom Loading Water Dispenser with Self-Cleaning If you are facing. No need to replace the tube. Locate the flat, brass-colored screw on the back of the water dispenser. (4 answers), Answered 4 years ago by AnonymousVerified Purchase, Q:QuestionCan the water dispenser delayed on its side for travel(4 answers), Answered 4 years ago by PrimoWaterCustomerService, Q:QuestionIs there any way of increasing the flow of water to dispense . Water Delivery. 601256-SO, First Steps Bottom Loading Water Dispenser Its also important to read the Primo water dispenser manual before the installation process, and even during the Primo water dispenser troubleshooting process. Thank you - Cassandra P. You can use any water bottle. Get the convenience of a water dispenser without any of the heavy lifting. If breaks are the issue, replacing. Cleaning the taps also helps in improving the taste of the water. Does it mean it is sanitizing all the time or not sanitizing at all. Primo Water Dispenser Troubleshooting Guide: Solutions To 7 Popular Problems. Do Primo Pre-Filled Exchange Water bottles fit all water dispensers? So if you detect any breakages, you can consider replacing those parts. Leave the dispenser unplugged and dry until you are ready to begin use. Also, make sure you pour the water remaining in the dispensers tank into a bucket. for pricing and availability. Then, plug the machine back on and turn on only the green switch. Allow the water cooler to chill the water without freezing. or vinegar (2 cups) and hot tap water (2 Gallons) into the empty bottle. Now every member of your family can enjoy Primo water thanks to our Water Dispenser with Pet Station. Some of the dispensers have a problem in dispensing hot and cold water due to faulty wiring. Add some vinegar to the bottle and fill it with water. Place the dispenser at least four inches from the wall to facilitate airflow around it. Then, add the mix into the bottle and fill it with water. They can provide hot or cold water, depending on the model. Primo does not have a deposit program in the United States. At the rear of the dispenser, look for brass, or golden-colored flathead screw. You can get rid of these problems by yourself without wasting a single penny from your pocket. 601090-C, Bottom Loading Water Dispenser with Self-Cleaning At the top of the probe, there are tabs that when pressed together simultaneously will release the bottom portion to adjust to a 3 gallon bottle. Click here to learn more. Filter by Sort by 9 products Bottom Loading Water Dispenser 601088-C $249.99 Deluxe Bottom Loading Water Dispenser 601090-C $269.99 Deluxe Bottom Loading Water Dispenser with Self-Sanitization 601090 SO-C Sold out Primo dispensers are made of high-quality materials that usually never trouble you. All types of water are different based on their quality standard, and it decides the solution. But if the problem is an accumulation of minerals, you can clean the dispenser. You can create hot beverages, drink cold water, or even use the water for cooking. choosing a selection results in a full page refresh. English & Spanish. Materials that come in contact with the water you drink are BPA-free certified, including the premium internal stainless-steel water reservoir, which also aids in the prevention of bacteria growth. Your pets can enjoy our great-tasting water! Using it in an area with temperature control will affect the unit's ability to cool the heat the water and may result in a reduced service life. By creating an account you agree to the Hunker, How to Set the Temperature on a Primo Water Dispenser, How to Remove Lime Buildup From a Water Cooler. The Water Quality report (Form SB-220) can be viewed by clicking one of the links below: View this video for troubleshooting steps. Below is a complete primo dispenser troubleshooting guide. 601272-C. English & Spanish. Our system incorporates three types of filtration: Our process also includes ultraviolet sterilization to ensure safe, high-quality water. It would be best if you cleaned the Primo dispenses every three to four months. Is my probe adjustable for 3 Gallon Bottles? Easy bottom loading. The Primo Smart Touch Water Dispenser can also provide continuous water dispensing. Smart touch controls also feature a child lockout function that prevents any accidental dispensing. The water cooler in your home or office is designed to deliver hot or cold water at any time during the day. I saw this similar item at sams club for $129.00(2 answers), Q:QuestionDoes this primo water dispenser only take primo water or can it take any 3-5 gallon water jugs? Hello Kisst, This will give the cleaning agent some time to remove all of the minerals. Stainless steel hot and cold tans. The dispenser may not be able to fully refill with water or something is interfering with the water sensor. If you are facing the problem of water not coming out from both the taps on your dispenser, it may be because of a faulty seal on a water bottle or an air-lock. Return the unit to its location, install a freshwater bottle, plug the . Mineral build-up requires to be cleaned thoroughly. It is just room temp right now. This dispenser uses 3-5 Gal. Lastly, make sure that the door to the water bottle compartment is tightly shut. Click here to find a local store where Primo Water is available. Perfect for use with great-tasting Primo Water. Dont need heat just cooling(1 answer), Answered 3 years ago by PrimoWaterCustomerService, Q:QuestionHow to clean the prob ???? Check to see if the thermostat on the front of the unit is set correctly . My bottom-loading water dispenser is leaking. Required fields are marked *. 601088-C, English (1 answer), Q:QuestionCan this unit be placed in a non temperature controlled garage year round? US Universal Water Cooler Water Dispenser Bottle Holder Smart Seat Pad Tool NEW. Sometimes you may find that the energy-saving button is off. To sterilize every six months: Yes. Yes. Always ensure that you install the dispenser in a level ground. The dispensers tank should also be tightly sealed. To resolve the issue you would need to dispense water so it begins to pump, and then stop dispensing and open the door. To ensure the highest quality water, bottles should be rinsed with baking soda before each use and sterilized with household bleach every six months. Stainless steel water reservoirs. Wait one hour for the water temperature to stabilize. A: The dispenser is designed to be used in temperature controlled environments. The self-sanitization cycle runs for a total of 90 minutes. Reusable coffee filter included with purchase. hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - Black, hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White, Deluxe Top Loading Water Dispenser with Pet Station. Cracks in the appliance may also prevent an airlock. Repeat this process with a higher temperature if needed until the water stops freezing. My top loading water dispenser is not producing hot water. 99. Primo Water Dispensers are one of the best water dispensers available on the market currently. My bottom loading water dispenser is not producing hot water. bottles, which reduce waste from single-serve bottles and filters and its Energy Star rating keeps electricity usage to a minimum. If you still notice that water is leaking from your dispenser, there might be some cracks in the internal portion of the dispenser. 601177, Professional Heavier Use Bottled Water Dispenser Instant cold water - chills water and maintains a temperature of 4 . Cracks in the system may cause leaks or an accumulation of minerals in the tank. I have been using this product for the past 6 years and I have about 8 water bottles all different brand and I never have any problem so far. Support and Troubleshooting FAQs | Primo Water and Water Dispensers Support Customer Service Monday-Friday 10:00am-6:00pm ET U.S. - 844.23PRIMO Canada - 877.830.0653 Contact Us Register Your Product Register your dispenser with Primo to activate your warranty and make sure we can contact you with any product-specific updates. Go to the cold temperature knob on the back of the water cooler and adjust it to a warmer setting. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. . Plug-in the dispenser and turn on the buttons, wait for 3-4 hours and then try again. Check it out and purchase the perfect replacement for your faulty dispenser, and you might need a better water dispenser for home. Original, high quality Primo Water Cooler Parts and other parts in stock with fast shipping and award winning customer service. Do-It-Yourself Stories from Customers like You Water dispenser stopped working. Save my name, email, and website in this browser for the next time I comment. Using it in an area with temperature control will affect the unit's ability to cool the heat the water and may result in a reduced service life. How should I store my bottom loading water dispenser when going on vacation? Helpful ( 3) The power and self-sanitization share an LED light. I called the 1-888- bestbuy number to do a price match on this item and they adjusted for me. People Governance ESG Report Environmental Water Stewardship Carbon Neutrality Packaging & Recycling Social Healthy Hydration People Governance Wait for 10 to 20 minutes. (2 answers), Answered 5 years ago by PrimoWaterCustomerService, Q:QuestionWhat is the temperature range of the dispensed waterWhat is the Coldest and hottest programmable temperature(1 answer), Answered 6 years ago by PrimoWaterCustomerService, Q:QuestionDoes this dispenser have a loud hum when the condenser coils are cooling the water (not when dispensing the water)? Bottom loading dispensers, Deluxe Bottom Loading Water Dispenser with Self-Sanitization, Deluxe Top Loading Water Dispenser with Pet Station, Smart Touch Deluxe Bottom Loading Water Dispenser - Black, Smart Touch Deluxe Bottom Loading Water Dispenser - Stainless Steel, hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White, First Steps Water Dispenser Designed for Baby Formula. Primo Bottom Loading Hot/Cold Water Dispenser. Quantity. It doesnt spill any water, which may cause injuries when you accidentally slip. We offer an exchange program in which you can place your empty 3 or 5-gallon bottle into our recycling center at your local store and you will receive an exchange ticket that allows you to purchase your next pre-filled bottle at a reduced price. Q:QuestionWhy are the 3 middle green lights flashing? Coupons for Primo water included (*up to a $14.99 value) - redeemable at thousands of retail locations nationwide, choosing a selection results in a full page refresh. Deluxe Bottom-Loading Water Dispenser with Self-Sanitization. Perfect for use with great-tasting Primo Water. What filtration processes are used by Primo Self-Service Refill Stations? According to the US FDA, bottled water has no expiration date. Make sure you clean your dispenser every 3-4 months. If you feel that the water taste has gone bad, clean the dispenser and clear off the reservoir in the water tank. As per the manual it is suppose to run for 45 minutes every 24 hours. Plug back your Primo and enjoy it. However, over time some problems can disturb them. Coupons for Primo water included (*up to a $14.99 value) - Redeemable at thousands of retail locations nationwide. The Primo Dispenser usually has a light to show the hot water and cold water. Some of the issues you may experience include leaks, bad water tastes, the pump not working, or the, . It would need to be set upright for 24 hours before using the cooling function in order to allow the compressor lubricant to settle. Yes. Primo usually comes with high-quality wiring, but issues can happen in machines. You can contact the primo team or other professionals for help. 900196, Countertop Water Dispenser Product Manuals. Put the tray back, plug in the unit, then attempt to rerun a 10oz cycle (without a pod) when the unit is ready. Go to the back of the water cooler and unplug the power from the wall outlet. By homoes. The ultraviolet lights destroy (disinfect) 99.9% of bacteria and viruses. Get premium water delivered straight to your door every two weeks. (3 answers), Answered 1 year ago by PrimoWaterCustomerService, Q:QuestionCan you use any water bottles or does it have to be a primo water bottle in order for it to work. All rights reserved. $289.99. Move the Primo water dispenser away from the wall, being careful not to tip or spill the water bottle. Answered 3 years ago by PrimoWaterCustomerService. 601118, Smart Touch Deluxe Bottom Loading Water Dispenser Do not let your kids draw hot water from the dispenser without your supervision since they may easily get burn injuries. This typically happens when used pods are left in the unit. Due to the size of the Primo probe and the bottle necks, our bottom loading dispensers are notcompatiblewith any glass bottles. 601090, Deluxe Bottom Loading Water Dispenser with Self-Sanitization If this does not correct the issue, please call our Customer Service Center. Does Primo Pre-Filled Exchange Water contain Fluoride? Step 2 Leave the water cooler unplugged for 24 hours or until the water has unfrozen. As s second option, check that the light of hot/cold water is turned on after reclogging, if it is not turned on, dispense a couple of glasses and wait for 5-10 minutes for the LED indicator to turn on. 601256, hTrio Multi-purpose Beverage Dispenser Join us as we work to inspire healthier lives through reducing plastic waste and providing safe water* for all. Click here to view all dispenser manuals. (2 answers), Answered 4 years ago by BassMan5StringVerified Purchase, Q:QuestionWhat bottle size will this take? Create a solution and mix it with water in the bottle. How often should I clean my top loading water dispenser? Perfect for use with great-tasting primo water! Our full size powered dispensers have 6ft power cords. Avoid placing it in a closet. Primo. Drinking safe water should be a no-brainer. You should then wipe the needle and use a thin prod (such as a tooth pick or paper clip) to carefully dislodge the clog. Primo. If you have not tried it, turn off switches on the back and unplug your machine. Step 1 Move the Primo water dispenser away from the wall, being careful not to tip or spill the water bottle. Rinse the bottle and fill with only hot tap water and apply it to the dispenser following (steps 8-9). Primo Water - Bottom-Loading Bottled Water Dispenser - Black. Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesn't require any tools. This dispenser uses 3 to 5 Gallon bottles, which reduce waste from single-serve bottles. Whether youre a traveler, a homebody, a parent or a pet, Primo has a dispenser thats just for you. (1 answer), Q:QuestionHow long is the cord? What bottle sizes can I use with the Countertop Dispenser? Customer Support 6 days a week. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5-gallon bottle, (1) 2-gallon bucket and a Phillips head screwdriver. Make sure you check hot and cold water dispensing one by one and not at the same time. Modern water coolers will have a digital thermostat. Then, bring a fresh water-bottle and connect to the dispenser. Remember, ice expands so a full dispenser exposed to freezing temperatures will be damaged. New and improved 2.0 compressor cooling system. 601240-B. If you are experiencing any of these issues, theres no need to worry, for there are easy ways to fix them. Yes. First of all, you need to switch off the control buttons at the back of the dispenser and then remove the main plug. (2 answers), Q:QuestionThe self-sanitization green light is on all the time. More Buying Choices $217.29 (2 new offers) The unit has no settings to increase or decrease the flow. Brews 6, 8, and 10 oz. 1/3rd portion of vinegar would be enough to mix with water in a 1-liter bottle. 38 sold. Im not able to dispense water from my top loading water dispenser. I need help and if i do not get answers i will be returning it. You will need the following things to carry out the cleaning process. InSinkErator Hot & Cold Water Dispensers, Primo Water Hot & Cold Water Dispensers, Primo Hot & Cold Water Dispensers, Clover Hot & Cold Water Dispensers, GE Hot . The cold temperature knob will be labeled "Cold Water." 601118, Professional Series Bottom Loading Dispenser for Plumbable Brewing System Place a two-gallon bucket in the back of the appliance and remove the drain plug, while also flushing water through the taps (step 5).