The Help . What is theSMART Health Cards Framework,developed byVCI? Uninstall and reinstall the app as others suggested. New York state's Excelsior Pass, a free, voluntary platform that provides secure, digital proof of COVID-19 vaccination or negative test results, has been around since the Cuomo pandemic days, but it's gotten a few boosts since Gov. How can my organization use Excelsior Pass Plus? It debuted in March as the first government-issued vaccine passport app in the country. New York state updated its scanner app to scan and validateSMART Health Cards from other states. They have apparently garbled our boosters so each of us shows up in their system as two different people with 1-2 shots. Should I be seeing more info? Restaurants, theaters, arenas and other businesses can download the NYS Excelsior Pass Scanner app to the QR codes on the passes. This includes: For an Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus:Please check that you entered your information exactly as it appears on your test results, as you will need to accurately match that information to retrieve your Excelsior Pass Plus. All rights reserved, Upper East Side Deli Killer Could Be Coveralls Wearing Citywide Robber: Sources, Fight for NY Casino License Heats Up as Developers Drop Coney Island Boardwalk First Look, Viral Kids' Star Ms. Rachel Is Taking a Break From Social Media After Backlash Over Co-Star Who Uses They/Them Pronouns, Washington Dulles International Airport (IAD), Flight Attendant Hit the Ceiling': 7 Hospitalized After Severe Turbulence Diverts Flight to Virginia, This 26-Year-Old Pays $0 to Live in a Luxury Tiny Home' She Built for $35,000 in Her Backyard Take a Look Inside, NYC Rapper Indicted in Long Island Mansion Shooting. You'll see a QR code that someone verifying your vaccination can scan.. But I suppose it doesnt need to be . If you are still having trouble, you can fill out the Excelsior Passsupport formor reach out to the Excelsior Help Desk at (844) 699-7277 from 9 a.m. EST to 6 p.m. EST daily. I know this is an old post but I am still having issues. The resulting pass in the app shows the total number of doses, including the booster. If you have feedback about Excelsior Pass Plus, please share it via oursupport form. New York's Health Department told Somers: "The first-in-the-nation Excelsior Pass platform empowers New Yorkers to be more in control of their health information than ever before. There is also a help desk that operates from 7 a.m. to 10 p.m. every day. Why am I being asked to create a PIN and/or use FaceID/TouchID feature for iOS users or Facial Recognition/Fingerprints for Android users? We welcome any feedback you have about Excelsior Pass Plus; please share it via our support form. To assist the private sector to easily track the vaccination status of their customers, the state launched the Excelsior Pass. Your device recognizes the QR code and shows a Health app notification, Next, a pop-up for your Apple Wallet will appear on your smartphone device. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I installed pass plus, deleted the app, and re downloaded. Kathy Hochul took over. Call the Excelsior Pass Help Desk at (844) 699-7277 for general inquiries. At this time, Excelsior Pass Plus is only available for presenting COVID-19 vaccination information or negative COVID-19 diagnostic test results in accordance with New York State Department of Health (NYSDOH) guidance. You will then tap the Add to Wallet and Health button to add your Excelsior Pass. How do I submit feedback about Excelsior Pass Plus? Tax Refund 2023: When will I get my tax refund from the IRS? It can also be used to show a recent negative COVID-19 test. Then, once you open the app, you will be prompted to set an 8-digit PIN. Not about the vaccination, no, that was great, but about being able to prove my renewed status digitally. New York's Excelsior Pass, developed by IBM, is essentially a simple digital wallet that can be accessed on mobile devices, which holds a . Parents and legal guardians may retrieve, and store Passes on behalf of children or minors under legal guardianship. You can view the Excelsior Pass Plus Privacy Policy by visiting the Excelsior Pass Privacy Webpage. Participation in Excelsior Pass Plus is voluntary and designed to be inclusive of all New Yorkers, regardless of access to a smartphone. The first state-sponsored app, New York's Excelsior Pass, failed to pick up wide traction last year after infection rates dropped, among other concerns. To retrieve your Excelsior Pass Plus, you will need to provide basic personal information, including your first and last name, date of birth, ZIP code, and phone number. What are the basic requirements for using Excelsior Pass applications? Ron DeSantis . If you already have an Excelsior Pass Plus and are unable to add your booster, the state recommends visiting epass.ny.gov to retrieve a new pass. If you were vaccinated at a New York City-run site and require a change to your vaccination record, you can call 311 from within the City or 212-639-9675 from outside New York City or email. The inclusion of health information enables you to have a verifiable record of your COVID-19 vaccination or negative test result at your fingertips. There are currently three Excelsior Pass Plus types: Excelsior Vaccination Pass Plus (available 15 days after the final dose of the vaccine was administered; as a digital copy of an individual vaccination record, there is no expiration date) Excelsior PCR Pass Plus (valid until midnight on the third day after a test) Excelsior Antigen Pass Plus (valid for 6 hours from the time of a test) That's why we encourage New Yorkers who are interested in secure, digital proof of their booster dose to simply visit epass.ny.gov to retrieve a new Excelsior Pass Plus 3 - 4 days after. This was a couple of months ago, though. The NYS Scanner app is compatible with smartphones running iOS 13.0+ or Android 7.0+. You probably already know this, but you do have to download a new excelsior plus pass for the booster to show up. More:NY mandates masks indoors unless businesses require vaccine for entry. No. Please note that when you attempt to retrieve your Excelsior Vaccination PassPlusfrom the Excelsior Pass Web Portal, you will need to enter the county where your New York healthcare provider is located, NOT the county where you received your COVID-19 vaccine. Like other apps that use FaceID/TouchID/Facial Recognition/Fingerprints, these features provide users the option to further enhance the security of their data beyond the PIN and provide quick and easy access to the Wallet. Yes, multiple Excelsior Pass Plus Passes for adults aged 18+ and children under 18 can be stored on the same device. Town Hall 2: VERIFY on booster shots and the Excelsior Pass and milk price increases There are currently three Excelsior PassPlustypes:Excelsior Vaccination PassPlus(available 15 days after the final dose of the vaccine was administered; as a digital copy of an individual vaccination record, there is no expiration date)Excelsior PCR PassPlus(valid until midnight on the third day after a test)Excelsior Antigen PassPlus(valid for 6 hours from the time of a test), NYS #Excelsior #Pass #error #code #here39s #it39s #showing #booster #app AreaViral, Your email address will not be published. Even after retrieving an Excelsior Pass Plus, you decide if, when, or how to use and show it. I uninstalled the app entirely and then reinstalled it, and that did the trick. If you are a New York State resident and were vaccinated at a Veterans Affairs location within New York State, you are now eligible to retrieve an Excelsior Vaccination Pass. On the right, what it looks like when a venue or business scans it. If the Scanner app scans a valid pass, the Scanner app will display Pass Valid. If the Scanner app scans a pass that does not meet the States standards of issuance, the Scanner app will display Pass Not Valid.. According to the Food and Drug Administration (FDA), PCR tests are molecular tests that detect the virus genetic materials, and antigen tests detect specific proteins from the virus. Can you mix covid-19 vaccines? February 27, 2023 By restaurants on the water in st clair shores By restaurants on the water in st clair shores If you are a New York State provider, please visit the NYSIIS and CIR Requirements for Providersfor more information on COVID-19 vaccination data entry. New Yorkers who received a COVID-19 booster/additional dose at least 3 - 4 days ago, can simply visit epass.ny.gov to retrieve a new Excelsior Vaccination Pass Plus at any time, which will now have this information included. There's no expiration date. What is the difference between a PCR test and an antigen test? Is the booster supposed to show up? Participation in Excelsior PassPlus, including the NYS Scanner app, is free. Does anyone know who to contact about a booster not showing up on an Excelsior pass? I just use the nyc app instead since all the doses are correctly marked on the paper card! 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Anybody try it? This page is available in other languages, Excelsior Pass Plus Frequently Asked Questions for Businesses and Organizations, Excelsior Pass Plus for Businesses and Organizations. New York state's Excelsior Pass, a free, voluntary platform that provides secure, digital proof of COVID-19 vaccination or negative test results, has been around since the Cuomo pandemic. "The inclusion of this health information enables interested New Yorkers to have a verifiable record of their COVID-19 vaccination history or negative COVID-19 test at their fingertips, for record-keeping and/or usage outside of New York state," the state says. If I am a New York State healthcare provider, can I submit COVID-19 vaccination information for patients who are residents of New York State, but received their vaccine outside of the State? Tried everything suggested. Fill out the information for your booster dose. The term vaccine passport may be out. Masks will be required in all indoor public places in New York unless a business or venue opts to implement a vaccine requirement for entry, Gov. How do I remove an Excelsior Pass Plus from the New York State Wallet app? Can I show more than one type of Pass on the same device? Facial Recognition/Fingerprints must be setup within your Android first to be utilized for the New York State Wallet app. In accordance with State guidelines, if identity verification is not possible, entry should be denied. You can also show alternate proof of COVID-19 vaccination or negative test results, such as a CDC Vaccination card or paper test results, directly at an organization. What does NYs mask mandate mean for holiday gatherings, businesses? Additionally: You choose when, if, and how to present your Excelsior Pass Plus. New York is expanding its COVID-19 vaccination pass program to allow residents who've been vaccinated in other states to prove they've gotten their shots or tested negative for the virus. Excelsior Pass Plus does not track your location. Can I get a refund if I bought a ticket to an event, but my Excelsior Pass Plus is not valid? Excelsior Pass Plus is intended for your own personal use only. Is it okay to scan an Excelsior PassPlusfor multiple people on one device? When an organization uses the NYS Scanner app to scan your Excelsior Pass Plus, the only personal information they will be able to see is your first name, last name, and date of birth. In a user's guide to the vaccine passports, New York State said that Excelsior Pass Plus Passes are not supported by Apple Wallet at this time. Wondering how? Are there different Excelsior PassPlustypes? Any organization, business, or venue nationwide can download and use the NYS Scanner app for free. Which US state has the most tornadoes per year? Or you can choose to start the entire process with theNew York State Excelsior Pass Wallet app first and then get a pass through the app. More than 80% of New Yorkers have at least one vaccine dose as of Dec. 12, according to the state health departmentdashboard. I re-added my pass and it now shows up. This includes: Can I show Excelsior Pass Plus for more than one individual on the same device? How do I submit feedback about Excelsior Pass Plus? For iOS users whose mobile devices do not support FaceID/TouchID or do not have this feature enabled, you will only be asked to set up a PIN. However, some entities that are not under the regulatory authority of the State of New York (e.g., federal entities, first nations, and jurisdictions outside of New York State), may not report into these systems, which may make an Excelsior Pass unavailable at this time. Yep, there are three. Will the New York State Wallet app update impact my ExcelsiorPassPlus? It takes 15 days from the day of your booster to finally show up in the Excelsior Pass Plus website. Copyright 2023 NBCUniversal Media, LLC. The only proof I have is the written documentation on my vax card. Excelsior Pass Plus also requires a valid phone number or email for two-factor authentication, which will enable us to match this information to your health record. NYC app just takes a photo of the card; or store a photo as a favorite in your phone app. The New York State Wallet app can be downloaded at no cost from theApple App StoreandGoogle Play Store. NYS Excelsior Pass Wallet NYS Office of Information Technology Services Save and share digital proof of your COVID-19 information with Excelsior Pass. Governor Kathy Hochul today announced that more than 10.9 million Excelsior Passes have been issued to date. Organizations who accept Excelsior Pass will use the NYS Excelsior Pass Scanner app to prove that the QR Code on your Excelsior Pass is valid. If the state is able to maintain the same vaccination rates as of May, they could still meet the Presidents target. Led by the success of Excelsior Pass Plus, New York State Wallet is expanding to include additional State passes. How do I get this information on my Excelsior Pass Plus? New York State Wallet is a safe, secure, and accessible mobile app that brings State-issued digital passes, licenses, and records directly to your fingertips in one. Is it safe? Where applicable, alternate proof of vaccination and/or negative test results, such as a CDC Vaccination card or paper test results, must also be accepted. All vaccine administrators must have staff dedicated and available to correct these issues. The IBM-New York vaccine passport system has incredibly lax security protocols, making it easy for a random individual to steal your identity and obtain Gov. How can they get an Excelsior Pass Plus? If you have a problem getting your pass or upgrading your pass, you can call the Excelsior Pass Help Desk at (844) 699-7277 If you prefer to not use Excelsior Pass or Excelsior Pass. Got my booster over 2 weeks ago and I've tried adding the regular Excelsior Pass and Pass Plus to my app. New York is fifteen points short of this goal. The U.S. has its first official vaccine passport. YMMV. A face mask is strongly encourage when not actively eating or drinking. AreaViral, How to troubleshoot Fusing section reset error code: H2-00,, Fully vaccinated residents having trouble with Excelsior Pass Program. Presenting your Excelsior Pass Plus is just like sharing your CDC Vaccination Card or paper test results. Results will be valid for 72 hours for a. Can my patrons use Excelsior Pass Plus if they dont have access to a smartphone? Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Excelsior Pass is New York State's vaccine passport app. Businesses are supposed to confirm the name on someone's pass matches their state photo identification. Your Excelsior PassPlusprovides safe access to your COVID-19 vaccination record or negative test results. The passes are static, by design, and the app just holds the static pass. The upgrade will provide more security for you by having the option to create and utilize a PIN and/or the FaceID/TouchID feature for iOS users or the Facial Recognition/Fingerprints feature for Android users. These QR codes are great, now if only places would actually scan them, They seem to have combined me with someone else with the same name (a very common one), and I show up as having had 5 shots! If you choose to print and use a paper copy of your Excelsior Pass Plus, you should secure and maintain physical control over your printed Excelsior Pass Plus just as you would with your CDC Vaccination Card, test results, or other sensitive documents containing sensitive, personal health information. You're also eligible if you're a New York resident and your state health provider entered your out-of-state vaccine information into state or NYC immunization databases. You can print your pass or add it to your smartphone wallet on either pass portal. As with many application launches, technical glitches often follow. As a secure digital copy of your vaccination record, your Excelsior Vaccination Pass Plus includes the same information on your CDC Vaccination Card. Your Excelsior Antigen Pass Plus is valid for 6 hours from the time of a test. You can choose to print your pass and/or save it to your Excelsior Pass Wallet. If you are an adult aged 18+, you will also need to present a valid photo ID with your name and date of birth alongside each unique Excelsior Pass. The new version will have the updated booster information included. It was one of the first vaccine passports in the nation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I called both Walgreens and the NYS hotline and the only real suggestion Ive received so far is to go see the pharmacy in person. And the push has had some success: It's had more than . Some New York's Excelsior Pass users have encountered issues, but the state is arguing that theses issues do not represent the vast majority of experiences. Patrons wait to show. Please read the sidebar on old.reddit.com/r/asknyc before posting since new reddit does not allow space for rules/links/guidance. The Excelsior pass is a smartphone-based app program with a personalized QR code that verifies a person's vaccination records via the state's network of providers. Ive downloaded the new Pass Plus repeatedly and it still doesnt show my booster. The Help Desk can be reached at 844-699-7277. I dont want to carry the card around in fear of losing it. How do I setup FaceID/TouchID or Facial Recognition/Fingerprints? Become part of New York's Safe Reopening. How can my business or organization demonstrate to patrons that we accept Excelsior Pass Plus? Now you can watch the entire NBA season or your favorite teams on streaming. All the places I go accept the pass no problem. What is the Social Security early retirement penalty chart for 2023? One of the issues that has received attention is the delay some users face in getting their vaccination status uploaded to platform. The Excelsior passes can be printed and presented at venuesand businesses. It is recommended that you consult with the organization directly as to their refund policies. On Tuesday, Gov. The online program is designed to securely display New Yorkers' COVID-related information and help authenticate a person's vaccination or proof of a recent negative COVID-19 test. Based on the downvotes Im guessing this doesnt work? Pass still works though. I got my booster a month ago and it doesn't show for me either. If you are still having trouble after confirming eligibility, please make sure that the information you are entering matches the information (e.g., name, date of birth, and ZIP code) from your CDC Vaccination Card or test results, as you will need to ensure an accurate match to retrieve your Excelsior Pass Plus. Forgot password? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Excelsior Pass Plus does not share your data with anyone. Adults can hold an Excelsior PassPlusfor children under 18 years old. The. Patrons can also present your organization with alternate proof of COVID-19 vaccination or negative test results, like a paper form. Yes. You're eligible to receive an Excelsior Pass Plus if it's been 15 days or longer since you received the final dose in your vaccine series, you have not tested positive for COVID-19 in the last 10 days, and you've been fully vaccinated in the state of New York or a New York resident fully vaccinated in New Jersey or Vermont. Do they need an Excelsior Pass Plus? Yes. This includes: For an Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus, data matching information provided by your test results will also be stored. The information added was all the same in as before and it focus on the fist 2 shots. The service can be used by arenas, universities, stadiums and businesses to prove vaccination of attendees. Answers to the challenge questions are used to verify your identity and will not be stored. Cuomo's vaunted Excelsior Pass. See more commonly asked questions about the state's Excelsior Pass offerings here. What does it mean to be a trusted issuer? After the re download it showed up. VCIisa voluntary coalition of 800 public and private organizations committed to empowering individuals with access to a trustworthy and verifiable copy of their vaccination records or lab results in digital or paper form using open, interoperable standards. Kathy Hochul announced that New York state's Excelsior Pass Scanner app - which allows businesses . Please post information related to the outbreak of novel coronavirus in New York City. Added the information about my original series of shots (NOT the booster) and it displayed a QR code which can be scanned using the app off of the computer screen. Excelsior Pass verifications retrieved after Dec. 11 will expire on March 31, 2022, according to the state. The NYS Scanner app can be downloaded for free from theApple App StoreorGoogle Play Store. The resulting pass in the app shows the total number of doses, including the booster. How do I submit feedback about Excelsior Pass Plus? NYS Excelsior Pass Plus error code 7009 - here's why it's not showing booster on the app! The site then asks for the type of vaccine received and the date of the doses. Through the Scanner apps rule engine, this criteria includes vaccine type, the definition of fully vaccinated, a commitment to accessibility through print and digital, and the protection of individuals health data. Participation in Excelsior PassPlusis free and voluntary. No. I did everything, waited 48 hours as instructed, and still unable to get an accurate Excelsior pass. A two-factor authentication must be performed to retrieve your Excelsior Pass Plus. If you still cant get your Excelsior Pass Plus, you can: In the meantime, you can always show alternate proof of COVID-19 vaccination or negative test results, like a CDC Vaccination card or paper test results, directly at an organization. This includes: Your Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus includes the same information on your paper test results. Excelsior Pass Plus is available in more than 10 languages including English, Spanish, Chinese (traditional and simplified), Russian, Haitian Creole, Korean, Bengali, Arabic, Italian, Polish, and Yiddish. The name of my app changed to New York State Wallet. What does this mean, and will it impact the credential I currently have (Excelsior PassPlus)? If I tested positive for COVID-19 antibodies, can I retrieve an Excelsior Pass Plus? Excelsior Pass is free to download and use. NY mandates masks indoors unless businesses require vaccine for entry. The inclusion of health information enables you to have a verifiable record of your COVID-19 vaccination or negative test result at your fingertips. i have the exact same issue. Open the app and add a photo of your pass or scan the QR code to upload your pass. Antigen passes are valid for six hours from the time of the test. Your Excelsior Pass Plus may be accepted by participating organizations in New York State seeking proof of vaccination and/or negative test results, and/or by entities outside of New York State who may accept SMART Health Cards developed by VCI, which arealready in use in states such as California, Louisiana, Virginia, and Hawaii. . If you are having trouble, please consult one of our helpful, step-by-step instructional guides: NYS Scanner app for iOS|espaol| | | | KREYL AYISYEN | Italiano | | Polski | | , NYS Scanner app for Android|espaol| | | | KREYL AYISYEN | Italiano | | Polski | | . Once this is complete, you will be given the option to use these features within the New York State Wallet app after setting up your PIN. July 3, 2022 at 7:30 a.m. NEW YORK Gov. When scanning an individuals Excelsior PassPlusand/or SMART Health Card from a trusted issuer through the NYS Scanner app, the only information your organization will see is the type and status of the Pass, and the users name and date of birth, so that it can be validated against a photo ID. I am still unable to retrieve my Excelsior Pass Plus, what should I do? And how the Pass Plus differs from the original? Excelsior Pass Plus expands on New York State's commitment to empower individuals with access to a free, trustworthy, privacy-preserving, and verifiable copy of their own vaccination records or lab results in paper or digital form. Can I update my Excelsior Pass Plus to include my middle name? What information can an organization see when they scan my Excelsior Pass Plus through the NYS Scanner app? Your organization will be responsible for scanning an individuals Excelsior PassPlusand only allowing entry into your establishment for those with a valid Excelsior PassPlusor alternate forms of proof of COVID-19 vaccination or negative test results, in accordance with New York State guidelines for your industry. You may retrieve, store, or show as many Passes as you may be eligible for. If users are still having trouble, they can fill out the Excelsior Pass support form or reach out to the Excelsior Help Desk at 844-699-7277 from 7 a.m. to 10 p.m. daily. How can I retrieve an Excelsior Pass Plus if I dont have access to a smartphone? Excelsior PassPlusand the NYS Scanner appare available in more than 10 languages including English, Spanish, Chinese (traditional and simplified), Russian, Haitian Creole, Korean, Bengali, Arabic, Italian, Polish, and Yiddish. Users have the option to upgrade the New York State Wallet app to the latest version. Please review how to remove an Excelsior Pass Plus in these step-by-step instructional guides: What do I do if I have questions about Excelsior Pass Plus? How do I know if I am eligible to retrieve an Excelsior PCR PassPlus?